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Terms & Conditions
After Confirmation and Acceptance

1. Trade Mission Confirmation and Acceptance

1.1          Your invitation to attend the E.A.T.O.W Trade Mission to Lagos, Nigeria, Africa is on the basis that you meet the criteria and terms and conditions stipulated in this document. 

1.2          Your acceptance of this invitation will be on the basis that you have read, understood, agree and will be fully compliant with all the requirements laid out in this document.

1.3          This will include, but is not limited to; providing details and declaring all required/requested information, in full and to the best of your knowledge.

1.4          This will also including any information that is not required or requested but which you know/are aware would or could be relevant or detrimental to your travel from the UK and/or to Africa, and participation in the trade mission. Particularly, where failure to do so could result in harm, injury, death of self or to others or will cause harm or damage to the reputation of E.A.T.O.W, any organiser, partnership, delegate or other parties involved in/associated with this trade mission.    

 

2. Trade Mission Fees

2.1          You will need to make a payment to the organiser directly.

2.2          Where applicable, you will also need to make payment directly to their appointed agents, subcontracted service providers, distributors or associates. (See section entitled: Payment).

2.3          You may need to make your own arrangements to cover some costs/fees, which do not fall within the remit of the organiser and are not a part of the support package or service offered as part of this trade mission.

2.4          You will need to make all payments by the specified deadlines.  Failure to do so will mean that your place will not be reserved and may be allocated to another delegate who meets the criteria and is able to pay the relevant fees.

 

3. Travel, Transport, Accommodation and Venues

3.1          Your participation in this trade mission and acknowledgement as a ‘delegate’ is limited to the specific start and end dates for this trade mission.

3.2          You will be notified of the travel arrangements, which will include flight, tickets, arrival and departure dates.

3.3          There will be no protection or obligation whatsoever on the part of E.A.T.O.W to any parties who conduct any business operations, meetings, activities outside of those specifically arranged by E.A.T.O.W, at the specified venues/locations, as part of the Trade Mission, during the official trade mission dates.

3.4          Special arrangements have been made to secure the accommodation that you will be staying in. You will be notified of the name and details of your accommodation and you are required to adhere to all health and safety and other compliance stipulated by the host and E.A.T.O.W staff.

3.5          Transport arrangements have been made to take delegates to and from the various locations, which form part of the trade mission.  E.A.T.O.W is not responsible for any independent travel arrangements made by delegates, even if this should take place during the trade mission period.

3.6          E.A.T.O.W is not responsible for the possessions of any delegate and shall have no liability for any loss of or damage to property. This extends prior to, during or after any travel, stay at accommodation or visit to venues or locations of interest.  It is solely the responsibility of delegates to safeguard your property. 

 

4. Programme of Activities and Networking

4.1          There is a full programme of activities.  This will include, networking with other professionals in attendance, all of whom are representing their business, industry, profession and country.

4.2          Your attendance to this trade mission is on the basis that you will participate in the full programme of activities, as directed by E.A.T.O.W trade mission organisers.

4.3          You will be required to adhere to all health and safety measures, as instructed by the venue host, E.A.T.O.W staff and Government regulations.

 

5. WhatsApp Trade Mission Online Group Via Mobile

5.1          A  WhatsApp group will be created for the UK delegation as a way to make sure that there is a central point for the Trade Mission organisers to communicate with you, as well as for all delegates to connect, engage, receive alerts and share information. 

5.2          Your mobile phone/device must have the WhatsApp application prior to travel and you will be required to provide your mobile phone number to be a part of the WhatsApp Trade Mission Group.

 

6. Delegation Information Document

6.1          You will need to provide all details required of you by E.A.T.O.W Trade Mission organisers and partners, to be included in the official delegation pack that will showcase all delegates and will be endorsed by the Department for International Trade and the British Deputy High Commission for Nigeria.

6.2          A letter/document from E.A.T.O.W and the Department for International Trade will be granted to confirm that you can participate in the Trade Mission. You will be required to keep this document on you at all times, as evidence that you are part of the E.A.T.O.W Trade Mission delegation.

6.3          You must provide this Trade Mission document to any relevant officials who need to inspect it, in order to determine/verify your identity, your legal status in the country and to uphold your legal right to seek and receive support/representation from the British High Commission in Nigeria.

 

7. Pre and Post Trade Mission Activity

7.1         You will be required to attend all scheduled pre-meetings to discuss important issues relating to the trade mission, prior to travel. These will be held online via Zoom, to make these meetings accessible to you from any location where there is an internet connection. We strongly advise that you find a location where this is the case.

7.2          A few weeks before the trade mission takes place, a meeting will be scheduled for all members of the UK delegation and the E.A.T.O.W team to meet to familiarise and bond with each other. 

7.3          Shortly following return to the UK, a post-trade mission meeting will take place in the UK via Zoom (or in person, in London), where delegates will be able to meet individuals from the Department for International Trade and dignitaries in the UK, to share valuable insights.

 

PAYMENT

1. Payment Terms and Conditions

1.1         By making payment in part or in full you are declaring that you have read and fully understood the payment terms and conditions and all other terms and conditions for participation in the Trade Mission.

1.2          Where a deposit has been made but the full payment has not been made by the final deadline date specified to reserve a space, your trade mission registration will be cancelled but the full booking cost will remain due.

 

2. Your Attendance to The Trade Mission Will Not Be Confirmed Until Payment Has Been Received In Full

2.1          Bank details will be sent to you to enable you to make payment.

2.2          An invoice receipt and booking confirmation will be sent to your registered email account. 

2.3          Please keep a note of this invoice and any transaction receipt number, as you will need to quote this if you have any queries with your payment. 

2.4          Your receipt will not show your debit / credit card details, so if your receipt is lost or stolen, your card details will remain confidential.

 

3. Payment Enquiries and E.A.T.O.W Contact Details

3.1          For legal compliance, E.A.T.O.W Registered business details are: Embracing All Tones of Women Ltd (E.A.T.O.W), Company Registration No: 10045401. Correspondence Address: 118-120 London Road, Surrey, England, United Kingdom, CR4 3LB

3.2          Details providing terms and conditions relating to the trade mission can be found on the E.A.T.O.W website:  https://eatow.co.uk/trade-mission/ 

3.3          If you should have any technical difficulties with the payment process you can contact E.A.T.O.W Trade Mission organisers via e-mail to:  africa@leapconsortium.com

3.4          E.A.T.OW named officer is:  Lilia Wigley, Trade Mission Admin and Finance Manager. 

 

4. Refused Payments

4.1         If your card payment is refused, it might not be E.A.T.O.W that is refusing your card payment – it could be the card issuing bank that is refusing to authorise the payment.

4.2          If this occurs you will need to contact your card company to discuss the reasons for the refusal. 

4.3          E.A.T.O.W accepts no liability for a payment not reaching the intended account due to the customer quoting incorrect account information during the booking process. E.A.T.OW will not be responsible for making any reimbursements for funds not received because they have been sent to another account by you in error.  You will still be required to meet your payment obligation to E.A.T.O.W to participate in the Trade Mission.  

4.4          E.A.T.O.W accepts no liability if payment is refused, or declined, by the debit /credit card supplier. E.A.T.O.W has no control over acceptance of card payments and any refusal of payment should be taken up with your card supplier. 

 

5. Failure to Make Payment for Any Reason

5.1          Should you fail to make payment for any reason, your registration for the E.A.T.O.W Trade Mission is not considered complete and your place is not considered to be reserved or secured. 

5.2          You may attempt to complete the payment however, failure of payment before the specified deadline date will result in your application being deleted.  E.A.T.O.W accepts no liability if, when you attempt to make a payment, spaces to attend the event are no longer available.

 

6. Payment Security

6.1         Neither E.A.T.O.W, nor any of its staff, has any access to your card details. 

 

7. Cancellations and Refunds

7.1          If you are unable to attend, you may send a substitute provided that your substitute meets our vetting criteria and that you notify us of the change at least 2 weeks prior to the Trade Mission.

7.2          The substitutes must also meet the vetting criteria of all relevant parties involved in the processing of the application, such as visa processing etc.

7.3          Substitutions must be communicated by email to E.A.T.O.W and there will be a cost for any additional administration, visa processing and relevant requirements to travel to Nigeria.

7.4          There may also be additional costs which fall outside of the scope of E.A.T.O.W and it will be your responsibility to meet these costs.

7.5          Cancellations up until 3 months prior to the Trade Mission, you will be refunded in part at the discretion of E.A.T.O.W management team, and will be charged an administration fee.

7.6          Cancellation less than 3 months prior to the Trade Mission or non-attendance, you will be liable for the full cost.

7.7          No reimbursements will be made for travel, accommodation or any other costs incurred by you in connection with the Trade Mission should you not attend or not inform E.A.T.O.W of a cancellation or substitution within the specified timescales.

 

8. Changes or Cancellations of Trade Mission or Scheduled Programme of Activities

8.1         E.A.T.O.W reserves the right to make changes to the Trade Mission and schedule of activities and will notify you of any changes as required.  Cancellation terms apply as stated above.

8.2          Should E.A.T.O.W need to cancel or postpone the trade mission due to reasons within its control, E.A.T.O.W will transfer your booking to another date.

8.3          E.A.T.O.W reserves the right to postpone the event and retain your fee until an alternative date has been confirmed.  

8.4          Refund requests must be made by email to the event organiser (see registration page) and provide evidence of any refundable costs. Evidence must be provided within a period of 14 working days. Refunds will be issued directly to the person/ company who made the initial payments.

 

9. Financial Support/Sponsorship

9.1         This clause applies where you have received financial support to attend this trade mission

9.2          E.A.T.O.W reserves the right to withhold any or all of the financial package or require part or full repayment of any financial package already paid if any participant that has received financial support: ceases trading; goes into liquidation, administration, receivership or bankruptcy; becomes the subject of a proposal for a winding up order or any other informal insolvency procedure; or becomes indebted to any HM Government department.

9.3          E.A.T.O.W reserves the right to withhold any or all of the sponsorship contribution or require part or full repayment of any sponsorship already paid if any participant that has received sponsorship fails to comply with any conditions of E.A.T.O.W or our partners, or causes embarrassment to E.A.T.O.W, UK or Host Government, the host country (if applicable) or other participants of the group.

 

10. Force Majeure

10.1     If the E.A.T.O.W Trade Mission or activities are abandoned, cancelled or suspended in whole or in part by reason of war, civil outbreak/upheaval, fire, national emergency, labour dispute, strike, lock-out, lock-down, civil disturbance, inevitable accident, virus outbreak, risk of infection, pandemics or other health concern, government restriction, the non-availability of the venue or any other cause not within the control of E.A.T.O.W, then E.A.T.O.W may at our entire discretion, reimburse you or part thereof, but shall be under no obligation to do so.

10.2      Should E.A.T.O.W reimburse, the reimbursement shall be based on reasonable costs at E.A.T.O.W’s sole discretion based upon an estimated market rate for accommodation and travel expenses.  E.A.T.O.W shall be under no liability to you in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by you, as the result of the happening of such an Event.

10.3      E.A.T.O.W will be under no obligation to remedy any financial loss to delegates or your business/institution and will not be held to any ligation/legal action and will not be requirement to make a settlement, under any of these circumstances or any others that are outside of the control of E.A.T.O.W and our partners.  That you agree to indemnify E.A.T.O.W against any claim in respect of any such liability (and the costs and expenses incurred by E.A.T.O.W in relation thereto).

 

11. Limitation

11.1     E.A.T.O.W shall not under any circumstances be liable to you in contract, tort (including negligence) or otherwise for loss of revenues or opportunities, goodwill, reputation or any type of special, indirect or consequential loss even if such loss was reasonably foreseeable or E.A.T.O.W had been advised of the possibility of you incurring the same.

11.2      E.A.T.O.W shall have no liability for any death or bodily injury (except death or injury caused by the negligence of E.A.T.O.W), or loss of or damage to property, of anyone attending the trade mission, whether arising from such attendance, or in relation to the provision or use of the facilities, accommodation, venues or locations of interest appointed for the trade mission activities. That you agree to indemnify E.A.T.O.W against any claim in respect of any such liability (and the costs and expenses incurred by E.A.T.O.W in relation thereto).

 

DELEGATE RESPONSIBILITIES AND CODE OF CONDUCT

Your E.A.T.O.W Delegate Status:

Your trade mission delegate status is only valid for the duration of the trade mission itself and is limited to trade mission activities.  Should you arrive earlier, depart later, or engage in any extra-curricular activities E.A.T.O.W will have no responsibility to you, should any difficulties arise.  

Delegates Must Not:

      • Bring any prohibited items to Nigeria and UK.
      • Bring anything to sell unless authorised by E.A.T.O.W
      • Sell on the premises of any venues.
      • Have visitors on the premises unless this forms part of E.A.T.O.W scheduled activities or has been approved by E.A.T.O.W team members or the venue.
      • Have visitors to the hotel or in attendance to any trade mission excursions.
      • Engage in or organise any private excursions – if you do so it is at your own risk. Please note you are there as part of an exclusive package.
      • Participate in any employment.

Pre-Meetings Online – Orientation

All delegates must attend our pre-meetings training, via Zoom, during which we will provide orientation sessions which will include:

      • Media training (No access to be given or footage shared with unauthorised media in Nigeria.  It must go through E.A.T.O.W or Ebonylife).
      • Cultural etiquette training (to be compliant and respectful).
      • Social media compliance (No social media reporting without the consent of E.A.T.O.W).
      • Covid-19 compliance, Health & Safety and risk assessment.

Adhere to the Accommodation and Country Rules At All Times

      • Delegates are required to adhere to the rules of Ebonylife Place and our partner hotel.  A welcome pack will be in the room to notify you of what is expected.
      • Delegates are required to adhere to Nigeria’s rules and be respectful of Nigerian culture at all times.

Participation in Activities

All delegates are required to participate in all activities, as part of the trade mission.  

Dress Code

As a delegate you are representing not just yourself but the UK and E.A.T.O.W.  Nigeria is a conservative country and you will need to respect the culture.  No nudity, shear/transparent clothing, or revealing clothing, cleavage, mini-skirts or ripped jeans. You are required to wear foot apparel at all times (sensibly heeled footwear – No bare feet).

Respect Others At All Times

NO:

      • Derogatory and defamatory comments towards others
      • Derogatory and defamatory comments on social media
      • Swearing or using any profanity
      • Alcohol, drugs, illegal substances or intoxication
      • Disruptive behaviour
      • Weapons

 

Covid-19 Health & Safety

      • If during your stay, you suspect that you have Covid-19 or upon testing you are positive for the virus, you will need to isolate in your room until further notice.  You must not leave your room, invite anyone into your room or make physical contact with anyone.
      • You must contact E.A.T.O.W appointed staff immediately and follow all guidelines as instructed by the staff member and EbonyLife Place rules.
      • You must comply with government Covid-19 regulations.
      • E.A.T.O.W Named Contact Personnel is Lilia Wigley

Contact Personnel: Lilia Wigley

Mobile:  will be supplied to those confirmed on the trip

Email:  africa@leapconsortium.com


Consequences

      • Putting yourself or others at risk: inappropriate behaviour, violence, bullying, threatening behaviour or withholding information that puts yourself or others at risk.  You will be required to leave EbonyLife Place and make your own arrangements to return to the UK, at your own expense.
      • Disruptive behaviour: You will be removed from the location, and instructed to return to your room pending investigation. Should it be deemed that your behaviour is unacceptable, you will be required to leave EbonyLife Place and make your own arrangements to return to the UK, at your own expense.
      • Gross misconduct: Should there be any gross misconduct on your part, you will be required to make your own arrangements for return to the UK.  E.A.T.O.W, the venue, our partners will not be liable in any way to organise your return transportation and is not obligated to reimburse any fees to you.  (Gross misconduct includes, but is not limited to, the descriptions above and will be determined by E.A.T.O.W management on an individual case basis).


Complaints

Contact:  Lilia Wigley

E-mail:  africa@leapconsortium.com